Delaware North America LLC is a global leader in food service and hospitality. They provide dining and retail services at airports, sports venues and travel hubs around the world.
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Company Overview
Delaware north america LLC, headquartered in Buffalo, New York, is a renowned global leader in hospitality and foodservice. Its operating companies provide services to sports arenas, airports, parks, resorts, casinos, entertainment venues and retail shops across the globe.
The Company has a proud legacy of providing guests with top-notch experiences, world-class service and creative culinary and retail concepts. Its culinary team provides extraordinary dining at some of the world’s most unique locations – such as top sports stadiums, concerts and events; stunning national park lodges; in some of the busiest airports; and at unique cultural attractions around the world.
The Company’s gaming and racetrack operations create regional casino destinations with video gambling machines, table games, poker rooms, racing simulcast centers and restaurants. Furthermore, it offers travel hospitality services at over 30 airports around the world. Furthermore, its Parks & Resorts division is renowned for delivering top-notch stewardship and hospitality when delivering lodging, retail outlets, food service options and recreational services in national and state parks across America.
Company History
Established in 1915, Delaware North America LLC is a renowned leader in food service and hospitality. Each year they serve more than half a billion guests across four continents at sports arenas, airports, national and state parks, restaurants, resorts, hotels and casinos.
The company’s global headquarters is in Buffalo, New York. Its award-winning operations span airports in Los Angeles, Atlanta, Houston, Dallas, Detroit, London, Glasgow, Edinburgh and Melbourne.
Delaware North’s culinary and hospitality teams create exquisite dining experiences for guests at some of the world’s most breathtaking locations, every day. It operates restaurants at sports and concert venues, on its own magnificent resorts, in spectacular national park lodges, as well as some of the busiest airports around.
Sportservice Corporation, Delaware North’s largest operating company, specializes in large venue concessions for sports arenas. It provides food services to six major league baseball teams, three National Hockey League teams and one member of the National Basketball Association; additionally it handles concessions at convention centers and other venues.
Company Culture
Delaware north america LLC, founded in 1915 and owned by the Jacobs family for over 100 years, is a globally renowned hospitality and food service company. Their 60,000 associates strive to create unforgettable experiences at some of the world’s most iconic locations.
The company operates sports and entertainment venues, parks, resorts, airports, gaming establishments and specialty retail outlets worldwide. With annual revenues exceeding $3 billion, it is one of the largest privately held hospitality businesses globally.
The company’s most notable innovation is a “smart sign,” which helps visitors to their properties know which area of the building to enter and in some cases even which floor to go up to. It’s currently installed at TD Garden arena in Boston as well as several other US sites; it remains uncertain if other countries will follow suit with this initiative.
Company Financials
Delaware North America LLC is a global hospitality company, serving more than half a billion guests annually across four continents. Its portfolio includes high-profile sports venues, airports, national parks, restaurants and resorts as well as gaming and specialty retail businesses.
Sportservice Corporation and Sportsystems Corporation are its two primary subsidiaries. The former runs the largest chain of pari-mutuel betting facilities in America, while the latter supplies concessions at major league baseball and National Hockey League games.
Delaware North also operates in the travel hospitality, hotels and resorts, food service industry and gaming sector. Concession Air Corporation offers airport and in-flight food service at over 30 major international airports around the world.
In 1992, the company won a contract to operate primary concessions at Yosemite National Park – making it one of only two concessionaires there. They also operate at Grand Canyon, Niagara Falls State Park, Kennedy Space Center Visitor Complex and Shenandoah National Park.
